Privacy Policy
Last updated: January 2025
Introduction
PortfolIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-asset analytics platform.
By using PortfolIQ, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (encrypted)
- Account preferences and settings
2. Usage Data
We automatically collect information about how you use our platform:
- Pages visited and features used
- Time spent on the platform
- Browser type and version
- IP address and location data
- Device information
3. Analytics Data
We use analytics tools to understand user behavior and improve our services. This data is anonymized and aggregated.
How We Use Your Information
- To provide and maintain our services
- To authenticate and secure your account
- To personalize your experience
- To send important updates and notifications
- To improve our platform and develop new features
- To analyze usage patterns and trends
- To comply with legal obligations
Data Sharing and Disclosure
We do NOT sell your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (HTTPS/TLS)
- Encrypted password storage
- Secure database infrastructure via Supabase
- Regular security audits
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a structured format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@portfoliq.com
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve platform performance
You can control cookies through your browser settings. Note that disabling cookies may limit platform functionality.
Third-Party Services
Our platform integrates with third-party data providers:
- CoinGecko (cryptocurrency data)
- Glassnode (on-chain analytics)
- Yahoo Finance (market data)
- Federal Reserve Economic Data (FRED)
These services have their own privacy policies, which we encourage you to review.
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove or anonymize your personal information within 30 days, except where required by law to retain it longer.
Children's Privacy
PortfolIQ is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@portfoliq.com
- Website: https://portfoliq.com